1 800 222 6872

Privacy Policy Statement

HBDirect.com is committed to safeguarding the personal information of every visitor to our site. By visiting HBDirect.com, users are accepting the policies outlined in this Privacy Policy Statement. If you have any questions about this Privacy Policy, please feel free to contact us by any of the methods listed below under Contact Us.

Information we collect

The information we request during a purchase transaction is what is required to securely and effectively process your order. This will include your email address and password, your billing and shipping address and your phone number, for an event where we need to contact you regarding your order. In addition, if you are paying for your order by credit card, we will also need to collect your credit card number, expiration date, security code and billing address. All of the information we hold, you provide voluntarily in the normal course of using our services.

Please note that HBDirect.com does not sell products to children. If you are under 18 years old, you must be accompanied by a parent or legal guardian to place orders on HBDirect.com.


Credit card information you submit on HBDirect.com is always encrypted using secure socket layer technology (SSL) and is never stored on our server any longer than is required to process your order, after which time it is deleted. Other information that may remain on the server - your email address and password for example - is stored behind a firewall. The site is regularly tested for any security weaknesses and is constantly monitored for intrusion attempts.


Cookies are employed on our website for the internal management of the site and are not used to collect any personal information. We use cookies to store visitor preferences and record session information, such as items customers add to their shopping cart or wish list and aggregate information on what pages users access or visit. You can restrict the placement of cookies on your computer by changing the settings in your web browser. Without cookies enabled, however, certain features of this site and many other sites will not function as intended.

What we might do with your information

First what we don't do with your information: we will not rent, sell or trade your personal information with others. We will not provide your information to any third party except if required by law or as outlined in this Privacy Policy.

If you do provide us with your contact information, you may receive email messages or catalogs from us intended to advise you of products or services that may interest you. If you do not wish to receive these, please advise us by calling 800 222 6872 or emailing staff@hbdirect.com.

We may employ other companies from time to time for such purposes as merging mailing lists, purging duplicate names or email addresses, analyzing mailing lists, modeling lists for new prospects or providing consulting or marketing assistance. If we do engage the services of such a company, we will disclose only the information required for them to fulfill their services to us and forbid the use of data supplied for any other purpose.

If any of your personal information that we hold changes, you can edit your profile on the HBDirect.com website or inform us using any of the contact methods to be found at the bottom of this Privacy Policy Statement.

Future changes to this policy

From time to time we may make updates to this document, which will be accessible from the Privacy Policy link at the bottom of the HBDirect home page. If you have any questions or concerns regarding the HBDirect Privacy Policy, please contact us at staff@HBDirect.com or via any of the other contact methods below.

Contact us

Our postal address is:
HBDirect.com, LLC
PO Box 309
Waterbury Center VT 05677

Our physical address is:
HBDirect.com, LLC
3537 Waterbury Stowe Rd
Waterbury Center VT 05677

We can be reached via e-mail at staff@hbdirect.com

You can reach us by telephone during our business hours at 1/800/222-6872.